Monthly Archives: April 2022

Why I Don't Just Sell Parts

Why I Don't Just Sell Parts

On any given day I have so many, many phone calls. 10% are telemarketers (which face it they are fun to mess with), 10% are my suppliers, and the other 80% are my customers. My customers call me for one of three reasons, their car needs work, and they don’t have the time or tools to fix it, they don’t know how to, or they simply don’t want to. With today’s cars being so super techy, you have lights: to tell you have low brakes, the wrong butt is in the seat, air filter should be changed, traction control is off, you even have one to tell you, your trailer is no longer hooked up. You also have a check engine light which is really a misnomer because that light could come on because you forgot to close the gas cap the last time you filled up. Now you could go to AutoZone, or some places they will read the code sometimes for free, tell you about the most common fixes for any car make and model with that code, and they will promptly sell you whatever parts they can talk you into buying. H ... read more